PRIVACY POLICY

Effective Date: January 15, 2026

This Privacy Policy explains how Christian Sammons Insurance Agency, Inc., doing business as CS AI Consulting ("we," "us," or "Consultant"), collects, uses, and protects your personal information when you visit our website or use our services.

1. Information We Collect

Information You Provide Directly

When you engage our services or contact us, we may collect:

• Name and contact information (email address, phone number, mailing address)
• Business name and business contact information
• Payment information (processed securely through Stripe; we do not store credit card numbers)
• Communications you send to us (emails, messages, project requirements)
• Account credentials for third-party platforms you authorize us to access (e.g., Google Ads)

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and approximate geographic location
• Browser type and version
• Device information
• Pages visited and time spent on our site
• Referring website or source

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and deliver consulting services
• To process payments and send invoices
• To communicate with you about your projects and our services
• To improve our website and services
• To comply with legal obligations
• To protect against fraud and unauthorized transactions

We will not use your data beyond what is disclosed in this Privacy Policy.

3. Who We Share Information With

Service Providers

We may share your information with third-party service providers who assist us in operating our business:

• Stripe — Payment processing
• Google — Website analytics and advertising platform access
• Squarespace — Website hosting

These providers only receive information necessary to perform their services and are contractually obligated to protect your data.

Legal Disclosures

We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to:

• Comply with applicable laws or legal processes
• Protect our rights, property, or safety
• Investigate potential violations of our agreements
• Protect against fraud or security threats

Business Transfers

If our business is sold, merged, or transferred, your information may be transferred as part of that transaction. We will notify you of any such change.

No Sale of Personal Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and collect analytics data.

Types of Cookies We Use

• Essential Cookies — Required for basic website functionality
• Analytics Cookies — Help us understand how visitors use our site (e.g., Google Analytics)
• Functional Cookies — Remember your preferences and settings

Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, disabling cookies may affect your experience on our site.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law. Specifically:

• Client records and project files — Retained for seven (7) years after the engagement ends for legal and tax purposes
• Payment records — Retained as required by financial regulations
• Website analytics data — Retained for up to twenty-six (26) months
• Marketing communications — Until you unsubscribe or request deletion

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Secure payment processing through Stripe (PCI-DSS compliant)
• Encrypted data transmission (SSL/TLS)
• Access controls limiting who can view your information
• Regular security assessments

While we take reasonable precautions to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access — Request a copy of the personal information we hold about you
• Correction — Request correction of inaccurate or incomplete information
• Deletion — Request deletion of your personal information, subject to legal retention requirements
• Opt-Out — Unsubscribe from marketing communications at any time
• Data Portability — Request your data in a portable format

To exercise any of these rights, contact us at christian@cs-aiconsulting.com. We will respond within thirty (30) days.

8. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information we collect and how it is used
• The right to request deletion of your personal information
• The right to opt-out of the sale of personal information (we do not sell your information)
• The right to non-discrimination for exercising your privacy rights

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will delete that information promptly.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will update the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact: